Privacy Policy Lepak 44 — Your Data Security Is Our Priority

Welcome to the lepak 44 Privacy Policy. This document transparently explains how lepak 44 ("we", "platform", or "the Company") collects, uses, stores, protects, and shares your personal data as a user of our online Sports Betting and casino platform in Malaysia.

Lepak 44 takes the privacy of every user seriously. We understand that your trust in us is not something to be taken lightly — it must be earned through concrete actions and practices in how we handle your information. This policy was drafted not merely to meet legal requirements, but because we genuinely believe that user privacy is a fundamental right that deserves to be upheld.

By registering for or using the Lepak 44 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform immediately.

Lepak 44 collects your personal data from various sources as you interact with our platform. The categories of data we collect are as follows:

Data You Provide Directly:

• Full name as per Malaysian identity card
• An active Malaysian phone number
• A valid email address
• Date of birth (for age verification)
• National Registration Identity Card number (NRIC/MyKad) during the KYC process
• Malaysian bank account and e-wallet information (Touch 'n Go, GrabPay, DuitNow, and others) for deposit and withdrawal purposes
• Identity verification documents you have uploaded

Automatically Collected Data:

• Your device's IP address
• Browser type and version used
• Device operating system (Android, iOS, Windows)
• General location data based on IP address
• Login records and session timestamps
• Pages visited and actions taken within the platform
• Cookie data and similar tracking technologies

Transaction Data & Betting Activity:

• Deposit and withdrawal history
• Sports Betting, Live Casino, and slots wagering records
• Bonus and promotion usage records
• Records of communications with our customer support team

The personal data you provide to Lepak 44 is used for the following purposes:

Lepak 44 will not use your personal data for any purpose other than those listed above without obtaining your prior consent.

Lepak 44 processes your personal data on the following lawful bases in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010:

• Contract Performance: Processing necessary to provide you with lepak 44 platform services, including account management, bet processing, and handling of financial transactions.
• Legal Obligation: Processing necessary to comply with applicable Malaysian legal obligations, including anti-money laundering (AML) requirements and identity verification.
• Legitimate Interest: Processing for the purposes of fraud prevention, platform security, and analytics to improve service quality — subject to these interests not being overridden by the fundamental interests of the user.
• Consent: For direct marketing activities such as promotional emails and exclusive lepak 44 offer notifications, we rely on your explicit consent, which may be withdrawn at any time.

Lepak 44 does not sell or trade your personal data. However, we may share data in the following limited circumstances:

• Trusted Service Providers: Third parties that provide operational services to lepak 44, such as payment processing providers (FPX, Touch 'n Go, GrabPay, DuitNow gateways), casino gaming platform providers (Evolution Gaming, Pragmatic Play, PG Soft), and cloud service providers for data storage. All such third parties are bound by strict confidentiality agreements.
• Legal Compliance: When required by Malaysian law, court order, or regulatory authority, lepak 44 will disclose the necessary data.
• Fraud Prevention: We may share information with fraud prevention bodies or other platforms in the industry to protect users from confirmed fraudulent activity.
• Business Transfer: In the event of a merger, acquisition, or transfer of lepak 44's assets, user data may be transferred to the receiving entity, subject to equivalent privacy protections.

Lepak 44 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law.

Our general data retention guidelines are as follows:

• Active account data: Retained for as long as your account remains active on lepak 44.
• Financial transaction data: Retained for a minimum of 7 years following the transaction, in line with Malaysia's accounting and AML legal requirements.
• Betting record data: Retained for a minimum of 5 years for dispute resolution purposes.
• Access and security log data: Retained for 90 days for security investigation purposes.
• Customer support communication records: Retained for 2 years after the ticket is closed.

When your account is closed or your data is no longer required, lepak 44 will securely delete or anonymise the relevant data using industry-recognised data disposal procedures.

The security of your personal data is a core technical priority at lepak 44. We implement multiple layers of protection to keep your data safe at all times:

• Encryption in transit: All communications between your device and lepak 44's servers are protected by TLS 1.3 protocol and 256-bit SSL encryption.
• Data-at-rest encryption: Sensitive data stored in our databases is encrypted using industry-standard encryption algorithms.
• Access controls: Access to user data within lepak 44 is restricted on a need-to-know basis, following the principle of least privilege — only staff who require access to perform their duties are permitted.
• Regular security audits: Lepak 44's technical infrastructure undergoes regular penetration testing and independent security audits on a periodic basis.
• 24/7 Monitoring: Our automated monitoring system runs around the clock to detect and contain any suspicious activity or unauthorised access attempts.
• Two-factor authentication: Lepak 44 offers users two-factor authentication (2FA) as an additional layer of security for account login.

As a Lepak 44 user and an individual whose personal data we process, you hold the following rights under Malaysia's PDPA 2010 and our internal policies:

To exercise any of the above rights, please contact us by email at support@lepak44.biz or via the in-platform live chat. We will process your request within 14 business days.

The lepak 44 platform uses cookies and similar tracking technologies to enhance user experience and platform functionality. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session management. Cannot be disabled without affecting platform functionality.
• Preference Cookies: Saves your preferences such as display language, preferred odds format, and other interface settings to enhance your experience.
• Analytics Cookies: Helps us understand how users interact with the platform for improvement purposes — this data is collected in aggregate and does not personally identify any individual.
• Security Cookies: Used to detect and prevent fraudulent activity and to maintain the security of user sessions.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on the lepak 44 platform.

The lepak 44 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If you are a parent or guardian and discover that a child under your care has registered an account on lepak 44 without your knowledge, please contact us immediately at support@lepak44.biz. We will investigate, terminate the account in question, and delete all associated data without delay.

Lepak 44 conducts age verification during registration and reserves the right to request proof of age documentation at any time. This is part of our commitment to responsible gaming and the protection of vulnerable groups.

Lepak 44 reserves the right to amend, update, or revise this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other relevant factors.

When significant changes are made to how we handle your personal data, we will:

• Updating the "Last Updated" date at the top of this document
• Displaying a clear notice on the lepak 44 platform homepage
• Sending notification emails to registered users where the changes materially affect their privacy rights

Your continued use of the Lepak 44 platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay up to date.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by lepak 44, please contact us:

• Email: support@lepak44.biz (please state "Privacy Enquiry" in the subject line)
• Live Chat: Available 24/7 directly within the Lepak 44 platform

Lepak 44's Bahasa Malaysia-proficient support team will process your privacy request within 14 business days. For complex matters requiring further investigation, we will inform you of a more specific timeframe.

For more information about your rights under Malaysia's PDPA 2010, you may refer to the official website of the Department of Personal Data Protection Malaysia.

Thank you for trusting lepak 44 with your personal information. We are committed to ensuring that your trust is always well placed.